❓ Frequently Asked Questions

Diagnostic: Free with repair, $50 standalone

• Screen Replacement: $150-$400 (depending on model)
• Hard Drive Replacement: $100-$200 + drive cost
• RAM Upgrade: $50-$100 + memory cost
• Virus Removal: $80-$150
• Data Recovery: $150-$500 (depending on complexity)
• Motherboard Repair: $200-$600

All repairs include 90-day warranty. Call (714) 888-5959 for exact quote.

• Same Day: Virus removal, software issues, RAM upgrades
• 1-2 Days: Screen replacement, hard drive replacement
• 3-5 Days: Motherboard repair, complex hardware issues
• 5-10 Days: Data recovery, parts ordering

We provide realistic timeframes and keep you updated throughout the process.

Assembly Service Pricing:

• Budget Gaming Build: $175 $225 (Limited Time!)
• Performance Gaming Build: $275 $350 (Limited Time!)
• Extreme Gaming Build: $375 $475 (Limited Time!)
• Professional Workstation: $450 $674 (Limited Time!)

Additional Services: RAM install ($25), GPU install ($50), Windows installation ($50)

Compare our prices: View Complete Gaming PC Pricing Guide

We beat Best Buy prices and other competitors with better local service!

Yes! We repair all major brands:

• Apple: MacBook Pro/Air, iMac, Mac Pro, Mac Studio, Mac mini
• HP: Pavilion, EliteBook, Envy, Omen, Spectre, ZBook
• Dell: Inspiron, XPS, Latitude, Precision, Alienware, OptiPlex
• Lenovo: ThinkPad, IdeaPad, Legion, Yoga, ThinkBook
• ASUS: ROG, ZenBook, VivoBook, TUF Gaming
• Acer: Aspire, Predator, Swift, Spin, Nitro
• MSI: Gaming, Creator, Modern, Prestige
• Others: Razer, Microsoft Surface, Sony VAIO, Samsung

All MacBook models from 2015-2024:

• MacBook Pro M4 (2024): Latest Apple Silicon
• MacBook Pro M3 (2023): 14" and 16" models
• MacBook Pro M2 (2022-2023): All configurations
• MacBook Pro M1 (2020-2021): M1, M1 Pro, M1 Max
• MacBook Air M3/M2/M1 (2020-2024): All models
• Intel MacBooks (2015-2020): All Intel-based models

We have specialized tools and parts for all MacBook generations.

Depends on the model:

• M-Series MacBooks (2020+): RAM is soldered (not upgradeable), SSD upgradeable on some models
• Intel MacBooks (2015-2020): Most models allow RAM and SSD upgrades
• MacBook Pro 2016-2019: SSD upgradeable, RAM soldered
• MacBook Air 2018+: Both RAM and SSD typically soldered

We'll check your specific model and provide upgrade options during diagnosis.

Check our Mac OS Compatibility Guide for detailed information.

Quick Reference:

• M-Series MacBooks: macOS Sequoia 15.1 (latest)
• Intel MacBooks (2020): macOS Monterey 12.7 (maximum)
• Intel MacBooks (2016-2019): macOS Monterey 12.7
• Older Intel MacBooks: Various limits based on year

Yes, we have a 90% success rate with our professional data recovery lab.

• Logical Failures: Deleted files, corrupted partitions, formatted drives
• Physical Failures: Clicking drives, head crashes, motor failures
• Clean Room Recovery: For physically damaged drives
• All Storage Types: HDD, SSD, NVMe, USB drives, SD cards

Process: Free evaluation → Quote → Recovery → Pay only if successful

• Evaluation: Free (no data, no charge policy)
• Logical Recovery: $150-$300
• Physical Recovery: $300-$800
• Clean Room Recovery: $500-$1500
• RAID Recovery: $400-$1200

Final cost depends on drive size, damage level, and recovery complexity. You only pay if we successfully recover your data.

We serve all of Orange County with our main location in Anaheim:

• Primary Cities: Anaheim, Fullerton, Santa Ana, Orange, Garden Grove
• North OC: Brea, Buena Park, La Habra, Placentia, Cypress
• Central OC: Irvine, Tustin, Westminster
• Pickup/Delivery: Available for businesses in all service areas

Visit our Service Areas page for complete coverage details.

Yes! Free pickup and delivery for businesses.

• Business Customers: Free pickup/delivery within service area
• Residential: Available for $25 each way
• Same Day: Available for urgent repairs
• Scheduled: Regular pickup routes for business clients

Yes! We provide comprehensive business IT services:

• On-site Support: Technician visits to your location
• Remote Support: Quick fixes via remote access
• Network Setup: Wi-Fi, servers, security systems
• Volume Discounts: Special pricing for multiple devices
• Service Contracts: Monthly IT support plans
• Emergency Support: Priority service for critical issues

Contact us for a custom business IT plan: (714) 888-5959

Yes! We support students and educational institutions:

• Student Discount: 10% off with valid student ID
• Faculty Discount: 15% off for teachers and staff
• School Contracts: Special pricing for educational institutions
• Supported Schools: CSUF, Chapman University, UCI, Cypress College

90-day warranty on all repairs and parts:

• Labor: 90 days on all repair work
• Parts: 90 days on all installed components
• Data Recovery: 30 days on recovered data integrity
• Software: 30 days on OS installations and configurations

If the same issue occurs within warranty period, we fix it free of charge.

• Cash: Always accepted
• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards: All major debit cards
• Digital Payments: Apple Pay, Google Pay, Samsung Pay
• Business Accounts: Net 30 terms for qualified businesses

MediaVision Business Hours:

• Monday - Friday: 12:00 PM - 7:00 PM
• Saturday: Closed
• Sunday: Closed
• Emergency Service: Available by appointment

Location: 800 S Brookhurst St Suite 1B3, Anaheim, CA 92804

Phone: (714) 888-5959